Returns and Exchanges
At Vuring, we want you to be completely satisfied with your purchase. If you’re not happy with your order for any reason, we offer a hassle-free return and exchange policy to ensure your shopping experience is worry-free.
Return Conditions
- All returns must be initiated within 30 days of receiving your order.
- Items must be in their original condition, unworn, and with all tags attached.
- Intimate or sanitary goods, health and personal care items, and final sale items are not eligible for return.
Return Process
- Initiate Return: Contact our customer support team email us at [email protected] to initiate the return process.
- Provide Details: Please provide your order number, the item(s) you wish to return, and the reason for the return.
- Receive Authorization: Once your return request is approved, you will receive a Return Authorization Number and instructions on how to return the item(s).
- Ship the Item(s): Pack the item(s) securely and ship them to the following address:Vuring Returns 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China
- Notify Us: After shipping, please notify us with the tracking information.
Returns and Exchanges Address
Vuring Returns 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China
Contact Us
- Vuring Customer Support
- Email: [email protected]
Return Shipping Fees
- If the return is due to a Vuring error or defective product, we will cover the return shipping costs.
- For all other returns or exchanges, the customer is responsible for the return shipping fees.
Refund or Exchange
- Refunds will be processed within 7-10 business days after receiving the returned item(s).
- Exchanges will be processed once the returned item(s) are received and inspected.
Vuring is dedicated to ensuring your satisfaction, and we appreciate your understanding of our return and exchange policies.